These terms and conditions are a legal agreement between you and Prêt-À-Dress Ltd., with registration number 61811915-000-07-13-6, (“Prêt-À-Dress,” “we”, “us”, or “our”), pursuant to which you will submit information to, and rent dresses (a “Product(s)”) and receive related services from Prêt-À-Dress via our website at www.pret-a-dress.com (the “Website”).

BY CLICKING ON THE “CREATE ACCOUNT” BUTTON AS A FIRST TIME USER OR BY SUBMITTING AN ORDER FOR PRODUCTS AS A RETURNING USER, YOU ARE AGREEING TO BE BOUND BY AND ARE BECOMING A PARTY TO THIS AGREEMENT INCLUDING THE WEBSITE TERMS AND CONDITIONS OF USE AVAILABLE AT Terms & Conditions AND THE PRIVACY POLICY AVAILABLE AT Privacy Policy, AS SUCH TERMS MAY CHANGE FROM TIME TO TIME. IF YOU DO NOT AGREE TO ALL OF THE TERMS OF THIS AGREEMENT, DO NOT CLICK “CREATE ACCOUNT” BUTTON OR SUBMIT YOUR PRODUCT ORDER AND YOU WILL NOT BE PERMITTED TO RENT OR, IF APPLICABLE, PURCHASE THE PRODUCTS. WE RESERVE THE RIGHT TO CHANGE THE TERMS OF THIS RENTAL AGREEMENT IN THE FUTURE AND ANY CHANGES WILL APPLY TO THE RENTAL OR PURCHASE OF ANY PRODUCTS AFTER THE DATE OF SUCH CHANGE.

1. General

This Rental Agreement (“Agreement”) contains all the terms and conditions governing your rental of Products from Prêt-À-Dress via the Website. By clicking on the “Create Account” button as a first time user or by submitting an order for Products as a returning user, you agree to be bound by and are becoming a party to this Agreement including the Website terms and conditions of use available at Terms & Conditions and the privacy policy available at Privacy Policy, as such terms may change from time to time.
This Rental Agreement constitutes a binding legal agreement between you and Prêt-À-Dress. Please read them carefully.

2. Prêt-À-Dress’s Dress Rental Service

Prêt-À-Dress’s dress rental service allows customers to access the Website and rent Products from Prêt-À-Dress in accordance with this Agreement. You can choose Products to rent from our expansive on-line selection, pay the rental fee, and have them shipped to your specified address. This is done with a return date. You agree and acknowledge that you are renting the Products and that ownership of the Products remains with Prêt-À-Dress at all times.
By clicking the “Create Account” button, you represent that you are over eighteen years old, or if you are not, you are supervised by your guardian, and you represent that you are authorized to use the chosen payment method (including, without limitation, credit cards) for the purpose of renting the Products as described herein.

3. Billing

The rental fee (“Rental Fee”) for the Products will be comprised of the rental price and shipping charges (delivery and return charges) listed on the Website in connection with your rental of the Products.

When you rent a dress you will be required to provide Prêt-À-Dress with accurate, complete and current credit card information for a valid credit card that you are authorized to use. Upon your order for a Product, You hereby authorize us to charge your credit card for the Rental Fee. The Rental Fee will be charged to your credit card immediately upon placement of your rental order. A reservation of a Product on our Website is an order for the rental of that Product, regardless of how far in advance that Product is reserved.

In addition, at the time of your order of a Product, you hereby authorize Prêt-À-Dress to charge your credit card for an amount equal to 100% of the entire original retail value of that Product (when new) set forth on the Website (“Retail Value”); provided that we will only charge your credit card for an amount greater than the Rental Fee in the circumstances set forth in this Rental Agreement below.

You are solely responsible for any and all fees charged to your credit card by the issuer, bank, or financial institution including, but not limited to, overdraft, insufficient funds, and over the credit limit fees. You agree to notify us about any billing problems or discrepancies within 90 days after they first appear on your account statement. If you do not bring them to our attention within 90 days, you agree that you waive your right to dispute such problems or discrepancies. Notifying us about a billing problem does not imply our admission of such problem or guarantee a solution to such problem.

If Prêt-À-Dress does not receive payment from your credit card provider or if your credit card expires or is rejected, you agree to pay all amounts due upon demand. Prêt-À-Dress reserves the right to take all steps necessary to collect amounts due from you, including but not limited to using third party collection agencies. You hereby agree that can assign amounts receivable from you to any third parties by notifying you at the address and the contact information you provide to us. You agree to pay our costs of collection, including without limitation reasonable attorneys’ fees. Prêt-À-Dress reserves the right to correct any errors or mistakes that it makes even if it has already requested or received payment.

4. Shipping

We will deliver the Products you ordered, including the specified size, color and design, on or before the date for which you ordered them, except to the extent we informed you in connection with your order that the specific Product was not guaranteed. Products may appear different in color and style than the photos displayed on our Website.

As we use courier service as our delivery method, you agree to bear responsibility for receipt of Products shipped to the location specified at time of check out. You acknowledge that a Secure Delivery Address (defined herein) is highly recommended. A Secure Delivery Address is defined as a location where an individual can physically receive Product(s). In the event that an unsecure delivery address is provided, Prêt-À-Dress does not bear liability for Products left unattended. Furthermore, You acknowledge that providing anything other than a Secure Shipping Address may result in delays and additional delivery charge for which Prêt-À-Dress is not to be held liable, but you will be held liable.

We will pick up the Products from the location specified at time of check out, on the last day of your rental period (“Return Date”). As we use courier service as our pick up method, you agree to bear responsibility for having the Products ready for pick up at the specified location on the Return Date. You acknowledge that a Secure Pickup Address (defined herein) is highly recommended. A Secure Pickup Address is defined as a location where an individual can physically pass Product(s) to Prêt-À-Dress’s courier representative. You acknowledge that providing anything other than a Secure Shipping Address may result in late or no returns, and you will be held liable for the late or non-returns.

5. Extension of Rental Period

You may extend your order for a Product through “My Orders” by no later than 11.59pm on the day prior to Return Date, provided that any extensions are subject to other orders for that Product and to pre-payment of the additional rental price (no additional shipping charge will be incurred) applicable to that Product for the period of time of the extension. The Product(s) rented during the extended rental period is also subject to terms in this Rental Agreement.

6. Exchange

If you wish to exchange your dress to a different size or style, please go to “My orders”, cancel your existing order and place a new one. After the cancellation has been approved, we will issue the Prêt-À-Dress credits for the full rental fee (including the applied discount, if applicable) and shipping fee. Then you can place a new order with your desired item(s) or size(s) with your refunded credits. Order cancellation is only valid when you cancel it no later than 11.59pm on the day your dress arrived.

Provided that the dress has not been worn. If you fail to fulfill agreed terms, your credit card will be charged for the full, non-discounted fees for the entire period you booked the Product for.

7. Late or Non-returns

If you return the Products late or not at all, a late fee equal to 50% of the 4-day rental price will be charged to the credit card you used to pay the Rental Fee, for every day that you are late returning the Products. The late fee is payable for each Product that is the subject of the order that is late. If you have not returned a Product within eight days after the return date for the Product, your late return will be considered a non-return and Prêt-À-Dress will charge your credit card the non-return fee which is 100% of the Retail Value less any late fees that you have already paid without prejudice to other fees chargeable under this Agreement.

8. Cancellations

If you decide to cancel your order, please submit your request through “My orders” no later than 11.59pm on the day your dress arrived, and we will be happy to take care of it for you, subject  to the following conditions:
(i) If the item is not shipped or picked up, once you confirm the cancellation, we will issue the Prêt-À-Dress credits for the full rental fee and shipping fee and will be transferred to your account automatically.
(ii) If the item is being shipped, once you submit the cancellation request, you will receive an email and our customer service team will follow up with you by email or phone to understand the situation and arrange your request as soon as possible.

9. Product Dry Clean and Maintenance

The Products will be professionally cleaned after each rental and delivered ready to wear. We work with professional dry cleaners and inspect each product with the utmost care, but use of the product is at your own risk and Prêt-À-Dress shall not be held liable for any health-related complaints associated with a Product rented from our Website.

Under no circumstances are customers to attempt to clean any Products themselves by any means (dry cleaned or otherwise). If done so, Prêt-À-Dress reserves the right to charge you for part or full replacement value of the items and charge you any potential lost earnings or incurred costs regardless of whether any damage has been caused, up to 100% of the Retail Value for the Product.

10. Use of Products

You agree to treat the Products with great care. We provide free HK$200 accidental damage insurance to cover normal wear and tear which encompasses minor stains, rips, missing beads, stuck zippers or other minor damage. For lost or damages which cost over HK$200 to repair, you agree that we shall charge you, and you shall pay, for the full cost (les HK$200) of replacing such product as well as any lost earnings or incurred costs resulting from the damage, as determined in our discretion, up to 100% of the Retail Value for the Product.

11. Maximum Charge Incurred

We will not charge you for more than an amount equal to 100% of the Retail Value plus the Rental Fee, in the aggregate, for any charges arising under Sections 7, 9, 10, excluding collection costs. If you pay us an amount equal to 100% of the Retail Value under Sections 7, 9, 10 and you still possess the Product, the Product is yours to keep, though on an “AS IS” basis without warranty of any kind. For the avoidance of doubt, the limitations of this clause shall not apply to the Rental Fee, which is charged separately from, and in addition to, any other charges payable by you pursuant to Sections 7, 9, 10.

12. Prêt-À-Dress Credits

Prêt-À-Dress credits can be used for rental price of Products at our Website. Each credit has a value of 1 Hong Kong Dollar. Prêt-À-Dress credits will never expire on the Website, are not transferrable, may not be auctioned, bartered or sold and may not be pooled with other members.

13. Termination

We reserve the right to terminate your right to rent Products from us at any time in the event of your breach of this Rental Agreement or for no reason or any other reason in our discretion.

14. Email

We will use the preferences and orders you provide on our Website to send you e-mails and other marketing materials for other Products. You may opt out of receiving those e-mails by emailing us or following the links provided at the bottom of those e-mails when available.

15. Limited Warranty

The limited warranties set forth in this Agreement apply only to you, may be acted upon only by you, and may not be assigned, sold or transferred to any third party. No warranties are granted other than as set forth in this Agreement. Our warranty herein shall not apply to any matters arising from violation of your commitments set forth in this Agreement.

15. Limited Warranty

The limited warranties set forth in this Agreement apply only to you, may be acted upon only by you, and may not be assigned, sold or transferred to any third party. No warranties are granted other than as set forth in this Agreement. Our warranty herein shall not apply to any matters arising from violation of your commitments set forth in this Agreement.

16. Remedies

Your sole and exclusive remedy and Prêt-À-Dress’s sole and exclusive liability for a breach of Prêt-À-Dress’s limited warranty shall be, at Prêt-À-Dress’s option, Prêt-À-Dress’s use of its commercially reasonable efforts to replace the non-conforming Product in a timely manner or a refund of your Rental Fee (excluding insurance and delivery charges).

17. Disclaimers

THIS LIMITED WARRANTY IS IN LIEU OF ANY OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED, WRITTEN OR ORAL (INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT) WITH RESPECT TO THE PRODUCTS, THE SERVICES RELATED THERETO OR THE USE OR RESULTS OF THE PRODUCTS OR SERVICES.

18. Limitation of Liabilities

(i) No Indirect Damages. IN NO EVENT SHALL Prêt-À-Dress (OR ITS SUPPLIERS OR LICENSORS) BE LIABLE TO YOU OR ANY THIRD PARTY FOR SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, PUNITIVE, MULTIPLE OR OTHER INDIRECT DAMAGES, OR FOR LOSS OF PROFITS OR LOSS OF USE DAMAGES, ARISING OUT OF THE PRODUCTS OR SERVICES RELATED THERETO, WHETHER BASED UPON WARRANTY, CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EVEN IF Prêt-À-Dress HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES.
(ii) Limited Direct Damages. Prêt-À-Dress’S (AND ITS SUPPLIERS’ AND LICENSORS’) AGGREGATE LIABILITY ARISING OUT OF THIS AGREEMENT, THE PRODUCTS AND/OR SERVICES RELATED THERETO, WHETHER BASED UPON WARRANTY, CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, SHALL NOT EXCEED THE APPLICABLE RENTAL FEES PAID BY YOU FOR THE APPLICABLE PRODUCT AND/OR SERVICE.
(iii) Use of Results at Your Risk. YOU ASSUME SOLE AND EXCLUSIVE RESPONSIBILITY AND LIABILITY FOR ANY CLAIMS AGAINST YOU AND/OR DAMAGES ARISING FROM USE OF THE PRODUCTS DURING YOUR RENTAL PERIOD.